Welcome to MystiqueEssence.store. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

General

MystiqueEssence.store operates as an online perfume store providing authentic fragrances and related products. By shopping with us, you agree to use the website for lawful purposes and not engage in any activity that could harm the website or its users.

Products & Orders

  • All products listed on our website are described and priced accurately to the best of our knowledge.
  • Availability of items may change without prior notice.
  • Once an order is placed, you will receive confirmation via email. MystiqueEssence.store reserves the right to cancel orders in cases of stock unavailability, payment issues, or suspected fraudulent activity.

Pricing & Payments

  • All prices are listed in PKR and are subject to change at any time.
  • Payments must be made through the secure methods provided at checkout.
  • MystiqueEssence.store does not store sensitive payment information; all transactions are processed through trusted gateways.

Shipping & Delivery

  • We deliver across Pakistan within 3–5 working days, depending on your location.
  • Delivery times may vary due to unforeseen circumstances such as courier delays or public holidays.
  • Shipping charges, if applicable, will be displayed at checkout.

Returns & Refunds

  • Returns and exchanges are accepted within 7 days of purchase, provided the product is unopened, unused, and in its original packaging.
  • Refunds will be processed through the original payment method after verification.
  • Perfumes that have been opened, used, or tampered with are not eligible for return due to hygiene reasons.

Intellectual Property

All content on MystiqueEssence.store—including text, images, logos, and product descriptions—is the property of Mystique Essence and may not be reproduced or used without prior permission.

Limitation of Liability

MystiqueEssence.store is not responsible for any indirect, incidental, or consequential damages that may arise from the use of our products or website. Customers are advised to check for allergies or sensitivities before using perfumes.

Privacy

We respect your privacy and handle your personal data in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined there.

Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be handled under the jurisdiction of Islamabad courts.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:
Email: info@mystiqueessence.store
Address: Street 36, Silk Plaza, Lower Basement Workzone, E-11, Islamabad, Pakistan